Delivery Information

DELIVERY

After you placed the order in ONKING eGO website and confirmed the payment, our officers will process it on the next working day and arrange your delivery. And you will receive your purchase within 2 to 5 working days.

 

TWICE INSPECTION 
Our warehouse will perform due diligence inspection twice to ensure the quality of our product, including the parts or accessories user manual and warranty card are good in condition before we delivered to our customer.

Delivery of your purchase falls into 2 schemes:

ONKING Delivery (Klang Valley areas): Items in larger size and weight, and/or require basic installation service provided by ONKING's staff.

Standard Delivery: Smaller items will be delivered via 3rd party courier service.

 

 

 

We have committed ourselves to deliver your parcel to your doorstep within the promised timeframe; however, we do seek your understanding if delays happen as unpredictable factors such as weathers, high order demands and road traffics can cause unwanted delays.