After you placed the order in
ONKING eGO website and confirmed the payment, our officers
will process it on the next working day and arrange your delivery. And you will receive your purchase within 2 to 5 working days.
Our warehouse will perform due
diligence inspection twice to ensure the quality of our product, including the
parts or accessories user manual and warranty card are good in condition before
we delivered to our customer.
Delivery of your purchase falls
into 2 schemes:
ONKING Delivery (Klang Valley
areas): Items in larger size and weight, and/or require basic installation
service provided by ONKING's staff.
Standard Delivery: Smaller
items will be delivered via 3rd party courier service.
We have committed ourselves to
deliver your parcel to your doorstep within the promised timeframe; however, we
do seek your understanding if delays happen as unpredictable factors such as
weathers, high order demands and road traffics can cause unwanted delays.