Manufacturer Warranty

Now u can send you faulty product to our nearest branches or direct to manufacture when its is under period warranty. All warranties will be covered by the respective brand manufacturer, or supplier, of the goods; warranty period might vary according to the type of product. The original warranty card and purchase receipt is required to be presented for any warranty claims.


What is Extended Warranty

Extended Warranty allows you to extend your electrical appliances' manufacturers' warranties up to a maximum of 5 years from the date of purchase with similar manufacturer's protection against failures and defects.



Saves you time and money from scouting for the right repairer and getting it fixed professionally. We provide nationwide coverage with our extensive repair network that will be assigned based on convenience when a claim is made. 


We will take care of the cost of replacement and repair of electrical appliances upon failure. Coverage includes free parts replacement and repair charges, as well as transportation for the repairing of non-portable items.



If it is not worth repairing, or if we are unable to obtain the needed spare part, we will arrange for replacement with the closest equivalent model/type. 


We assist our participating partners to provide assurance that whereby electrical appliances purchased from them are protected in the event of product failure beyond the standard manufacturer's warranty period.


Launched in 2006, E-Guard program was designed for home appliance store in Malaysia with more than 100 stores nationwide offering this extended warranty program to their beloved customers. This program is supported by MSIG Insurance (Malaysia) Berhad.

What's Covered:

  •  Mechanical or Electrical part breakdown
  •  Cover up to maximum 5 years
  •  Parts, Labour & Transportation
  •  Cover up to purchase price value
  •  Replacement new for old if the set beyond repair
  •  Cover whole Malaysia including Labuan, Sabah & Sarawak

*Subject to service contract’s terms and conditions